Refund and Returns Policy
Refunds
Individual Bookings (Up to 9 individuals)
- 50 Days before: 100% Refund
- 30 Days before: 50% Refund
- 20 Days before: 25% Refund
- 7 Days before: No Refund
Group Bookings (More than 9 individuals)
- 50 Days before: 100% Refund
- 30 Days before: 50% Refund
- 25 Days before: 25% Refund
- 15 Days before: No Refund
Payment Security
Luxtrawel.com ensures that every transaction you conduct online is in a safe and secure environment. To achieve this, Luxtrawel.com is protected by Secure Socket Layer (SSL) technology by VeriSign, the leader in encryption technology. The process of encryption takes your credit card information and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Your credit card/s details may be shared with our service providers or vendors to the extent deemed to be necessary.
If you have any additional queries or concerns, please email us and we will reply within 24 hours.
Need help?
Contact us at info@luxtrawel.com for questions related to refunds and returns.